FAQ

  • I'm currently paying a wire fee per transaction.
    What is included in the trade fee?

    Brokerages and large correspondent banks may charge a retail rate (which may include a mark up) for the transaction. They may also charge a delivery fee or wire fee. With ZIONSFX, you receive a wholesale rate with no mark up. The $50 trade fee pays for the trade and delivery.

  • Is there a user charge?

    No, there is no user charge for the ZIONSFX platform.

  • Is there a minimum transaction size?

    No, there is no minimum transaction size for any payment.

  • How many foreign currencies are available?

    Fourteen currencies are currently offered:
    1. Euro
    2. Australian Dollar
    3. New Zealand Dollar
    4. British Pound
    5. Mexican Peso
    6. Canadian Dollar
    7. Swiss Franc
    8. Danish Krone
    9. Swedish Krona
    10. Hong Kong Dollar
    11. Japanese Yen
    12. Norwegian Krone
    13. South African Rand
    14. Singapore Dollar


  • Who provides the FX rates?

    Rates are provided by UBS, a global investment banking and securities firm.

  • How often are the prices updated?

    Prices are streaming online and updated in real time.

  • How do I access the ZIONSFX platform?

    You access the platform on the Internet at http://www.zionsfx.com with a login id and password. To obtain a login id and password, you will need to sign up by going through the application process.

  • Can I make a trade directly with a trader?

    No. Even though we have personnel to assist you over the phone with any of your questions, you complete all trades online.

  • How do I add or delete delivery instruction templates?

    You can add, delete or modify instructions online after signing into the platform with your login id and password.

  • How and when are fees charged to my account?

    Fees are charged monthly through your Zions Bank business checking or savings account.

  • How do I apply?

    You will need to go through the application process by contacting us. The process entails:
    1. Opening a Zions Bank business checking or savings account if you do not currently have one.
    2. Signing the ZIONSFX agreement, which can be obtained by contacting us.
    3. Providing user information such as, email, address, and phone number. To answer the set up questions, please contact us.
    4. Having completed these three steps, you will shortly receive your login id and a temporary password via email.


  • I am an individual, can I use ZIONSFX?

    Unfortunately, ZIONSFX is available only to businesses. ZIONSFX users must have a Zions Bank business checking or savings account.

 

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